Emergency Communications

Frequently Asked Questions

Why did my address change?
  • There are a multitude of reasons that your address may change, but all of those reasons ultimately lead to ensuring Public Safety. PBRPC has been designated by the Commission on State Emergency Communications (CSEC) as the 9-1-1 addressing authority for the Permian Basin Region, with the exception of Ector, Midland and Howard. Our subject matter experts review GIS data to provide a consistent addressing standard, which includes the numerical prefixes and roadway names. Historically, there were no addressing standards so occasionally established addresses must be changed to correlate with the improved model so that in the event of an emergency responders can reference surrounding markers to identify what the location of the emergency is.

  • You may be told that your address will require a Private Road label. If your driveway is .10 mile long or more, and/or there are two or more structures sharing the driveway, it qualifies as a Private Road and must be approved by the Precinct’s County Commissioner. Commissioner's Court occurs usually each month and a member of the PBRPC 9-1-1 addressing staff will have to review all requests prior to approval.
Why are UPS, USPS, and FedEx not delivering to my house?
  • PBRPC sends data updates to the Regional Postmaster, which includes address changes or additions. However, mail services such as UPS, USPS, and FedEx are responsible for contacting the Regional Postmaster to retrieve updated or new data. If you have additional questions, please contact the customer service department of the UPS, USPS or FedEx.
Why can’t I find my address on Google or a commercial GPS device?
  • PBRPC has current GIS data readily available for these companies to retrieve, free of charge. It is the responsibility of these entities to update their database with our current data. If you have additional questions, please contact the customer service department of Google or corresponding agency.